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Ticketworks

Ticketworks

Integrated Citation Management for Safe, Reliable Enforcement

A cloud-ready citation management platform that digitizes enforcement workflows, improves data accuracy and keeps officers focused on the mission.

Modernizing the Entire Citation Process

Manual enforcement workflows are slow, inconsistent and prone to error. Officers often re-enter the same information multiple times, increasing the risk of mistakes and extending time spent roadside.

Renvizon Acuity TicketWorks digitizes the entire citation process, validating every entry at the point of capture, including barcode scans, GPS coordinates, timestamps, photos and signatures – delivering accurate, standardized and court-ready records.

With automated submission and instant sync to Acuity Records and Advizor, officers complete citations quickly and return to the field faster, while agencies gain clean, trustworthy datasets that strengthen analytics and operational planning.

Key Advantages

Built for Accuracy and Officer Safety

Acuity TicketWorks streamlines ticketing, eliminates errors, and connects enforcement activity directly with agency records and court systems for faster, more reliable outcomes.

Real-Time Ticketing

Issue and transmit citations instantly to records and court systems.

Connected Enforcement

Sync directly with DMV, NCIC, NLETS, and other mission-critical databases for instant lookups and validation.

Cross-Platform Operation

Work securely from handheld, tablet, or in-car devices.

Built-In Accuracy

Barcode scanning, GPS tagging, and automated validation ensure clean, complete, court-ready records.

Faster, More Reliable Outcomes

Guided workflows reduce roadside time, improve accuracy, and protect officers and the public.

Core Platform Features

Mobile e-Citation and Complaints

Barcode/ID scanning auto-populates fields; GPS and timestamps attach automatically.

Built-In Validation

Guided, policy-aware checks reduce omissions and errors.

Court and Clerk Submission

Transmit citations and complaints directly to court/clerk systems with no re-keying.

Evidence Capture

Add photos, notes and digital signatures for a defensible, audit-ready record.

Real-Time Queries

Connect to DMV, NCIC and other data sources for instant lookups.

Configurable Templates

Role-based forms, fields and print layouts support agency-specific procedures.

Connect Seamlessly

Mission-critical systems connectivity ensures real-time validation, secure data exchange, and end-to-end interoperability.

DMV, NCIC, NLETS

Real-time data access and validation.

Body Camera Compatibility

Future-ready linkage with video capture.

Court & Records Platforms

Built-in support for eSummons & Special Complaints.

Secure Data Handling

CJIS-compliant and encrypted communications.

 

Renvizon Acuity Public Safety Suite

Empowering responders and strengthening communities. 

Acuity Dispatch connects seamlessly with Acuity Records, Advizor and TicketWorks, forming a unified ecosystem that links dispatch, records, enforcement and analytics. Built on a cloud-ready, AI-enabled architecture, it bridges data and operations – delivering speed, accuracy and reliability when it matters most.

Trusted by Public Safety Leaders

Daniel Healy, Lieutenant
Boston University Police Department
Boston University Police Department has had a longstanding and trusted relationship with Q.E.D. (now 22nd Century), and their commitment to customer service has been outstanding. Their team is always responsive, ensuring that our needs are met quickly and efficiently. They provide a flexible and highly configurable software platform that seamlessly supports our operations—from dispatch and report writing to investigations and customized agency-specific documents. Their dedication to innovation and user-friendly solutions has made a significant impact on our ability to serve our community effectively. We recommend them for any agency looking for a complete and adaptable police software platform.
Larry Cattano, Chief of Police
Perth Amboy Police Department NJ
We started with QED as our first CAD system in 1994. The system's reliability has been excellent, and when we have needed assistance, the support and client services teams have been incredibly responsive and helpful. With the acquisition by 22nd Century Technologies, we are excited about the future of the product, which will expand as our needs grow.

Speak with Our Experts

Reach out to learn more or request a demo.

Schedule a quick call

Mobile e-Citation & Complaints

Issue parking, moving, and criminal summonses and civil complaints in one workflow—optimized for tablets, handhelds, and in-car systems.

Mobile e-Citation & Complaints

Barcode/ID scanning auto-populates fields; GPS and timestamps attach automatically to standardize every record.

Built-In Validation

Guided, policy-aware checks reduce omissions and errors so submissions are complete and court-ready the first time.

Court & Clerk Submission

Transmit citations and complaints directly to court/clerk systems and sync to back-end platforms without re-keying.

Evidence Capture

Add photos, notes, and digital signatures in-line with the record for a defensible, audit-ready package.

Real-Time Queries

Connect to DMV, NCIC, and other data sources for instant lookups and safer, faster decision-making.

Configurable Templates

Role-based forms, fields, and print layouts reflect your agency’s procedures with no heavy customization required.