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Acuity Public Safety Suite

Acuity Public Safety Suite

The Acuity Public Safety Suite

A connected, interoperable platform unifying dispatch, records, enforcement and analytics.

Modern Public Safety Runs on Connected Systems

Agencies rely on CAD, RMS, e-citation, analytics tools, state portals and regional partners every day. When these systems operate in silos, information gets fragmented, workflows slow down and operational awareness declines.

The Acuity Public Safety Suite closes those gaps. Designed for interoperability and real-world operations, Acuity brings dispatch, records, enforcement and analytics together in one ecosystem that strengthens awareness, improves data accuracy and supports faster, more informed decisions.

What the Suite Includes

The Acuity Suite is a flexible collection of interoperable modules. Agencies can deploy a single product or multiple – each functions independently, and together they create a unified operational picture.

Acuity Dispatch

AI-enabled call analysis, intelligent unit recommendations and multi-agency situational awareness.

Acuity Records

Streamlined reporting, connected investigations and validated, compliant data that supports precision policing.

Acuity TicketWorks

Mobile, accurate e-citation and complaint workflows with point-of-capture validation and automated submission.

Acuity Advizor

Real-time dashboards, predictive analytics and operational insights across the entire public safety enterprise.

Key Advantages

Shared Data, Shared Awareness

Dispatch, records, enforcement and analytics operate from clean, connected datasets.

Faster Information Flow

Real-time sync reduces re-entry, delays and inconsistencies between systems.

Interoperability by Design

Built on open standards, secure APIs and native integrations with state and federal systems.

Better Operational Decisions

Leaders gain a clearer picture of activity, performance and risk across the agency.

Flexible Adoption

Deploy one module or the entire suite – expand as operational needs grow.

 

Interoperability at the Core

Acuity integrates seamlessly with systems and partners essential to modern public safety, ensuring agencies maintain a complete, connected view of operations.

 

  • State portals (NIBRS, crash, e-citation)
  • AFIS / Live Scan
  • Body cameras and digital evidence systems
  • CAD-to-CAD (future-ready)
  • DMV, NCIC, NLETS
  • Esri ArcGIS
  • Regional data hubs and neighboring agencies 

Trusted by Public Safety Leaders

Daniel Healy, Lieutenant
Boston University Police Department
Boston University Police Department has had a longstanding and trusted relationship with Q.E.D. (now 22nd Century), and their commitment to customer service has been outstanding. Their team is always responsive, ensuring that our needs are met quickly and efficiently. They provide a flexible and highly configurable software platform that seamlessly supports our operations—from dispatch and report writing to investigations and customized agency-specific documents. Their dedication to innovation and user-friendly solutions has made a significant impact on our ability to serve our community effectively. We recommend them for any agency looking for a complete and adaptable police software platform.
Larry Cattano, Chief of Police
Perth Amboy Police Department NJ
We started with QED as our first CAD system in 1994. The system's reliability has been excellent, and when we have needed assistance, the support and client services teams have been incredibly responsive and helpful. With the acquisition by 22nd Century Technologies, we are excited about the future of the product, which will expand as our needs grow.

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